Gaya APA

Munro-Faure, L., Munro-Faure, M. (2002). Implementing Total Quality Management: Menerapkan Manajemen Mutu Terpadu . Jakarta: Elex Media Komputindo.

Gaya MLA

Munro-Faure, Lesley., Munro-Faure, Malcolm. "Implementing Total Quality Management: Menerapkan Manajemen Mutu Terpadu". Jakarta: Elex Media Komputindo, 2002. PRINTED BOOK.